Internet Explorer 11: Difference between revisions

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==== Method 2 ====
==== Method 2 ====
===== Save all your work and [http://userwiki.neosys.com/index.php/Reset_Browser Reset Browser] =====
===== Save all your work and [http://userwiki.neosys.com/index.php/Internet_Explorer_11#Reset_Browser_to_Factory_Settings Reset Browser] =====
 
=====[[Setting_up_and_Configuring_NEOSYS_Generally#Configuring_Internet_Explorer|Configure Internet Explorer]]=====
=====[[Setting_up_and_Configuring_NEOSYS_Generally#Configuring_Internet_Explorer|Configure Internet Explorer]]=====
===== Close all IE windows and Open up a new IE window =====
===== Close all IE windows and Open up a new IE window =====

Revision as of 13:27, 28 September 2015

Clearing the Cache

Method 1

Save all your work and Reset Browser
Configure Internet Explorer
Close all IE windows and Open up a new IE window
Click on Tools


CacheIE11-1.jpg

Click on Internet options


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OR Alternatively press Ctrl key and select Internet Options under Tools
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Click the General tab, and then, under Browsing history, click Delete


CacheIE11-4.jpg

In the Delete Browsing History dialogue box, select ALL options and click Delete


CacheIE11-5.jpg

Restart Internet Explorer

If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:

Method 2

Save all your work and Reset Browser
Configure Internet Explorer
Close all IE windows and Open up a new IE window
Go to the NEOSYS login page
Click F12 Developer tools under Tools Menu

CacheIE11-6.jpg

OR Alternatively Press F12

The developer tools should appear at the bottom of Internet Explorer 11 window as follows:

CacheIE11-7.jpg

Restart Internet Explorer

Clearing cache only for a particular web page

Press Control + F5 key combination on your keyboard while accessing that webpage in the browser


Reset Browser to Factory Settings

CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS. 
Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff. 

Save all your work and close ALL your IE windows

Open up a new IE window

Click on Tools


CacheIE11-2.jpg

OR Alternatively press Ctrl key and select Internet Options under Tools


CacheIE11-3.jpg

Click on Advanced Tab and Click on Reset


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Select Delete Personal Settings Option and Click on Reset


CacheIE11-9.jpg

Restart Internet Explorer

Reconfigure Internet Explorer

Refer to Configuring Internet Explorer to learn how to configure Internet Explorer before using NEOSYS.