Internet Explorer 11: Difference between revisions

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===Clearing the Cache ===  
===Clearing the Cache ===  
==== Method 1 ====
==== Method 1 ====
===== Save all your work and [http://userwiki.neosys.com/index.php/Internet_Explorer_11#Reset_Browser_to_Factory_Settings  Reset Browser] =====


=====[[Setting_up_and_Configuring_NEOSYS_Generally#Configuring_Internet_Explorer|Configure Internet Explorer]]=====
{{Clear Cache}}
===== Close all IE windows and Open up a new IE window =====
===== Click on Tools =====


<BR>[[File:CacheIE11-1.jpg]]<BR>
[[File:CacheIE11-5.jpg]]
===== Click on Internet options<BR> =====
 
<BR> [[File:CacheIE11-2.jpg]]<BR>
Select Delete and then restart Internet Explorer.
<BR> '''OR Alternatively press Ctrl key and select Internet Options under Tools'''<BR>
[[File:CacheIE11-3.jpg]]
<BR>
===== Click the General tab, and then, under Browsing history, click Delete =====
<BR> [[File:CacheIE11-4.jpg]]<BR>
===== In the Delete Browsing History dialogue box, select ALL options and click Delete =====
<BR> [[File:CacheIE11-5.jpg]]<BR>
===== Restart Internet Explorer =====
'''If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:'''


==== Method 2 ====
==== Method 2 ====
===== Save all your work and [http://userwiki.neosys.com/index.php/Reset_Browser  Reset Browser] =====
 
=====[[Setting_up_and_Configuring_NEOSYS_Generally#Configuring_Internet_Explorer|Configure Internet Explorer]]=====
Click on Tools
===== Close all IE windows and Open up a new IE window =====
 
===== Go to the NEOSYS login page =====
[[File:CacheIE11-1.jpg]]
===== Click F12 Developer tools under Tools Menu =====
 
Click on Internet options
 
[[File:CacheIE11-2.jpg]]
 
OR Alternatively press Ctrl key and select Internet Options under Tools
 
[[File:CacheIE11-3.png]]
 
Click the General tab, and then, under Browsing history, click Delete
 
[[File:CacheIE11-4.jpg]]
 
In the Delete Browsing History dialogue box, select ALL options and click Delete
 
[[File:CacheIE11-5.jpg]]
 
Restart Internet Explorer
 
If the problem with the browser still persists, follow the instructions to [[Internet_Explorer_11#Reset_Browser_to_Factory_Settings| reset]] your browser to factory settings.
 
==== Method 3 ====
 
Go to the NEOSYS login page
 
Click F12 Developer tools under Tools Menu
 
[[File:CacheIE11-6.jpg]]
[[File:CacheIE11-6.jpg]]
===== OR Alternatively Press F12 =====
 
OR Alternatively Press F12
 
The developer tools should appear at the bottom of Internet Explorer 11 window as follows:
The developer tools should appear at the bottom of Internet Explorer 11 window as follows:


[[File:CacheIE11-7.jpg]]
[[File:CacheIE11-7.jpg]]


===== Restart Internet Explorer =====
Restart Internet Explorer


=== Clearing cache only for a particular web page ===
=== Clearing cache only for a particular web page ===
Line 41: Line 57:
  '''''CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS.'''''  
  '''''CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS.'''''  
  '''''Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff. '''''
  '''''Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff. '''''
==== Save all your work and close ALL your IE windows ====
==== Open up a new IE window ====
==== Click on Tools ====
<BR> [[File:CacheIE11-2.jpg]]<BR>
<BR> '''OR Alternatively press Ctrl key and select Internet Options under Tools'''<BR>


<BR> [[File:CacheIE11-3.jpg]]<BR>
Save all your work and close ALL your IE windows
 
Open up a new IE window
 
Click on Tools
 
[[File:CacheIE11-2.jpg]]
 
OR Alternatively press Ctrl key and select Internet Options under Tools
 
[[File:CacheIE11-3.jpg]]
 
Click on Advanced Tab and Click on Reset
 
[[File:CacheIE11-8.jpg]]
 
Select Delete Personal Settings Option and Click on Reset
 
[[File:CacheIE11-9.jpg]]
 
Restart Internet Explorer


==== Click on Advanced Tab and Click on Reset ====
[[Setting_up_and_Configuring_NEOSYS_Generally#Configuring_Internet_Explorer| Reconfigure Internet Explorer]] before using NEOSYS.
<BR> [[File:CacheIE11-8.jpg]]<BR>
==== Select Delete Personal Settings Option and Click on Reset ====
<BR> [[File:CacheIE11-9.jpg]]<BR>
==== Restart Internet Explorer ====
=== Reconfigure Internet Explorer ===
Refer to [[Setting_up_and_Configuring_NEOSYS_Generally#Configuring_Internet_Explorer|Configuring Internet Explorer]] to learn how to configure Internet Explorer before using NEOSYS.

Latest revision as of 06:38, 9 April 2018

Clearing the Cache

Method 1

Use keyboard shortcut keys Ctrl + Shift + Del .

Then from the popup that appears, choose the options as shown below.

CacheIE11-5.jpg

Select Delete and then restart Internet Explorer.

Method 2

Click on Tools

CacheIE11-1.jpg

Click on Internet options

CacheIE11-2.jpg

OR Alternatively press Ctrl key and select Internet Options under Tools

CacheIE11-3.png

Click the General tab, and then, under Browsing history, click Delete

CacheIE11-4.jpg

In the Delete Browsing History dialogue box, select ALL options and click Delete

CacheIE11-5.jpg

Restart Internet Explorer

If the problem with the browser still persists, follow the instructions to reset your browser to factory settings.

Method 3

Go to the NEOSYS login page

Click F12 Developer tools under Tools Menu

CacheIE11-6.jpg

OR Alternatively Press F12

The developer tools should appear at the bottom of Internet Explorer 11 window as follows:

CacheIE11-7.jpg

Restart Internet Explorer

Clearing cache only for a particular web page

Press Control + F5 key combination on your keyboard while accessing that webpage in the browser


Reset Browser to Factory Settings

CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS. 
Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff. 

Save all your work and close ALL your IE windows

Open up a new IE window

Click on Tools

CacheIE11-2.jpg

OR Alternatively press Ctrl key and select Internet Options under Tools

CacheIE11-3.jpg

Click on Advanced Tab and Click on Reset

CacheIE11-8.jpg

Select Delete Personal Settings Option and Click on Reset

CacheIE11-9.jpg

Restart Internet Explorer

Reconfigure Internet Explorer before using NEOSYS.