Internet Explorer 8: Difference between revisions

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===Clearing the Cache ===  
=== Clear Cache ===
==== Save all your work and close ALL your IE windows ====  
 
==== Open up a new IE window ====  
==== Method 1 ====
==== Click on Tools ====   
===== Press Control + F5 key combination on your keyboard =====
 
 
==== Method 2 ====
===== Save all your work and close ALL your IE windows =====
===== Open up a new IE window =====  
===== Click on Tools =====   
<BR>'''Note:''' If you cannot view the TOOLS option then you can click on the '''ALT''' key while in Internet Explorer to display it
<BR>'''Note:''' If you cannot view the TOOLS option then you can click on the '''ALT''' key while in Internet Explorer to display it
<BR> [[IMAGE:IE8_Click on Tools.JPG]] <BR>
<BR> [[IMAGE:IE8_Click on Tools.JPG]] <BR>
==== Click on Internet options ====  
===== Click on Internet options =====  
<BR> [[IMAGE:IE8_Click on Internet Options.JPG]] <BR>
<BR> [[IMAGE:IE8_Click on Internet Options.JPG]] <BR>
==== Click the General tab, and then, under Browsing history, click Delete ====  
===== Click the General tab, and then, under Browsing history, click Delete =====  
<BR> [[IMAGE:IE8_Click on Delete.JPG]] <BR>
<BR> [[IMAGE:IE8_Click on Delete.JPG]] <BR>
==== In the Delete Browsing History dialogue box do the following: ====
===== In the Delete Browsing History dialogue box do the following: =====
#Select Temporary Internet files, cookies, history, form data, passwords and InPrivate Filtering Data  
#Select Temporary Internet files, cookies, history, form data, passwords and InPrivate Filtering Data  
#Click Delete   
#Click Delete   
<BR> [[IMAGE:IE8_Check Temp Int File Option.JPG]] <BR>
<BR> [[IMAGE:IE8_Check Temp Int File Option.JPG]] <BR>


==== Restart Internet Explorer ====  
===== Restart Internet Explorer =====  


'''If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:'''


'''If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:'''
=== Reset Browser to Factory Settings ===
=== Reset Browser to Factory Settings ===
  '''''CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS.'''''  
  '''''CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS.'''''  
  '''''Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff. '''''
  '''''Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff. '''''
==== Save all your work and close ALL your IE windows ====  
===== Save all your work and close ALL your IE windows =====
==== Open up a new IE window ====  
===== Open up a new IE window =====  
==== Click on Tools ====  
===== Click on Tools =====  
<BR> [[IMAGE:IE8_Click on Tools.JPG]]<BR><BR>
<BR> [[IMAGE:IE8_Click on Tools.JPG]]<BR><BR>
==== Click on Internet Options ====  
===== Click on Internet Options =====  
<BR> [[IMAGE:IE8_Click on Internet Options.JPG]]<BR>
<BR> [[IMAGE:IE8_Click on Internet Options.JPG]]<BR>
==== Click on Advanced Tab and Click on Reset ====  
===== Click on Advanced Tab and Click on Reset =====  
<BR> [[IMAGE:IE8_Click on Advanced Tab Reset.JPG]]<BR>
<BR> [[IMAGE:IE8_Click on Advanced Tab Reset.JPG]]<BR>
==== Select Delete Personal Settings Option and Click on Reset ====  
===== Select Delete Personal Settings Option and Click on Reset =====  
<BR> [[IMAGE:IE8_Click on Reset.JPG]]<BR>
<BR> [[IMAGE:IE8_Click on Reset.JPG]]<BR>
==== Restart Internet Explorer ====
===== Restart Internet Explorer =====
==== Reconfigure Internet Explorer ====
===== Reconfigure Internet Explorer =====
Refer to [[Setting_up_and_Configuring_NEOSYS_Generally#Configuring_Internet_Explorer|Configuring Internet Explorer]] to learn how to configure Internet Explorer before using NEOSYS.
Refer to [[Setting_up_and_Configuring_NEOSYS_Generally#Configuring_Internet_Explorer|Configuring Internet Explorer]] to learn how to configure Internet Explorer before using NEOSYS.

Revision as of 12:11, 19 September 2012

Clear Cache

Method 1

Press Control + F5 key combination on your keyboard

Method 2

Save all your work and close ALL your IE windows
Open up a new IE window
Click on Tools


Note: If you cannot view the TOOLS option then you can click on the ALT key while in Internet Explorer to display it
IE8 Click on Tools.JPG

Click on Internet options


IE8 Click on Internet Options.JPG

Click the General tab, and then, under Browsing history, click Delete


IE8 Click on Delete.JPG

In the Delete Browsing History dialogue box do the following:
  1. Select Temporary Internet files, cookies, history, form data, passwords and InPrivate Filtering Data
  2. Click Delete


IE8 Check Temp Int File Option.JPG

Restart Internet Explorer

If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:

Reset Browser to Factory Settings

CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS. 
Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff. 
Save all your work and close ALL your IE windows
Open up a new IE window
Click on Tools


IE8 Click on Tools.JPG

Click on Internet Options


IE8 Click on Internet Options.JPG

Click on Advanced Tab and Click on Reset


IE8 Click on Advanced Tab Reset.JPG

Select Delete Personal Settings Option and Click on Reset


IE8 Click on Reset.JPG

Restart Internet Explorer
Reconfigure Internet Explorer

Refer to Configuring Internet Explorer to learn how to configure Internet Explorer before using NEOSYS.