Internet Explorer 8

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Clear Cache

Method 1

Use keyboard shortcut keys Ctrl + Shift + Del .

Then from the popup that appears, choose the options as shown below.

IE8 Check Temp Int File Option.JPG

Select Delete and then restart Internet Explorer.

Method 2

Save all your work and close ALL your IE windows

Open up a new IE window

Click on Tools

If you cannot view the TOOLS option then you can click on the ALT key while in Internet Explorer to display it

IE8 Click on Tools.JPG

Click on Internet options

IE8 Click on Internet Options.JPG

Click the General tab, and then, under Browsing history, click Delete

IE8 Click on Delete.JPG

In the Delete Browsing History dialogue box do the following:

  1. Select Temporary Internet files, cookies, history, form data, passwords and InPrivate Filtering Data
  2. Click Delete

IE8 Check Temp Int File Option.JPG

Restart Internet Explorer

If the problem with the browser still persists, follow the instructions to reset your browser to factory settings.

Clearing cache only for a particular web page

Press Control + F5 key combination on your keyboard while accessing that webpage in the browser


Reset Browser to Factory Settings

CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS. 
Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff. 

Save all your work and close ALL your IE windows

Open up a new IE window

Click on Tools

IE8 Click on Tools.JPG

Click on Internet Options

IE8 Click on Internet Options.JPG

Click on Advanced Tab and Click on Reset

IE8 Click on Advanced Tab Reset.JPG

Select Delete Personal Settings Option and Click on Reset

IE8 Click on Reset.JPG

Restart Internet Explorer

Reconfigure Internet Explorer before using NEOSYS.