Internet Explorer 9: Difference between revisions

From NEOSYS User Support Wiki
Jump to navigationJump to search
No edit summary
No edit summary
Line 1: Line 1:
#'''Save all your work and close ALL your IE windows'''
===Clearing the Cache ===
#'''Open up a new IE window'''
==== Save all your work and close ALL your IE windows ====
#'''Click on Tools''' <BR>'''Note:''' If you cannot view the TOOLS option then you can click on the '''ALT''' key while in Internet Explorer to display it[[IMAGE:IE9_Click on Tools.JPG]]<BR> <BR> '''OR Alternatively'''<BR> <BR> [[IMAGE:IE9_Click on Tools-2.JPG]]<BR>
==== Open up a new IE window ====
#'''Click on Internet options''' <BR> [[IMAGE:IE9_Click on Internet Options.JPG]]<BR>
==== Click on Tools ====
#'''Click the General tab, and then, under Browsing history, click Delete''' <BR> [[IMAGE:IE9_Click on Delete.JPG]]<BR>
<BR>'''Note:''' If you cannot view the TOOLS option then you can click on the '''ALT''' key while in Internet Explorer to display it
#'''In the Delete Browsing History dialogue box, select Temporary Internet files and click Delete''' <BR> [[IMAGE:IE9_Click on Delete_2.JPG]]<BR>
<BR>[[IMAGE:IE9_Click on Tools.JPG]]<BR>  
#'''Restart Internet Explorer'''
<BR> '''OR Alternatively'''<BR>  
<BR> [[IMAGE:IE9_Click on Tools-2.JPG]]<BR>
==== Click on Internet options<BR> [[IMAGE:IE9_Click on Internet Options.JPG]] ====
<BR>
==== Click the General tab, and then, under Browsing history, click Delete ====
<BR> [[IMAGE:IE9_Click on Delete.JPG]]<BR>
==== In the Delete Browsing History dialogue box, select Temporary Internet files and click Delete ====
<BR> [[IMAGE:IE9_Click on Delete_2.JPG]]<BR>
==== Restart Internet Explorer ====




'''If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:'''  
'''If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:'''  
 
=== Reset Browser to Factory Settings ===
#'''Save all your work and close ALL your IE windows'''
==== Save all your work and close ALL your IE windows ====
#'''Open up a new IE window'''
==== Open up a new IE window ====
#'''Click on Tools''' <BR> [[IMAGE:IE9_Click on Tools.JPG]]<BR><BR> '''OR Alternatively'''<BR><BR> [[IMAGE:IE9_Click on Tools-2.JPG]]<BR>
==== Click on Tools ====
#'''Click on Internet Options''' <BR> [[IMAGE:IE9_Click on Internet Options.JPG]]<BR>
<BR> [[IMAGE:IE9_Click on Tools.JPG]]<BR>
#'''Click on Advanced Tab and Click on Reset''' <BR> [[IMAGE:IE9_Click on Advanced Tab_Reset.JPG]]<BR>
<BR> '''OR Alternatively'''<BR>
#'''Select Delete Personal Settings Option and Click on Reset''' <BR> [[IMAGE:IE9_Click on Reset.JPG]]<BR>
<BR> [[IMAGE:IE9_Click on Tools-2.JPG]]<BR>
#'''Restart Internet Explorer'''
==== Click on Internet Options ====
<BR> [[IMAGE:IE9_Click on Internet Options.JPG]]<BR>
==== Click on Advanced Tab and Click on Reset ====
<BR> [[IMAGE:IE9_Click on Advanced Tab_Reset.JPG]]<BR>
==== Select Delete Personal Settings Option and Click on Reset ====
<BR> [[IMAGE:IE9_Click on Reset.JPG]]<BR>
==== Restart Internet Explorer ====

Revision as of 11:04, 28 November 2011

Clearing the Cache

Save all your work and close ALL your IE windows

Open up a new IE window

Click on Tools


Note: If you cannot view the TOOLS option then you can click on the ALT key while in Internet Explorer to display it
IE9 Click on Tools.JPG

OR Alternatively

IE9 Click on Tools-2.JPG

Click on Internet options
IE9 Click on Internet Options.JPG


Click the General tab, and then, under Browsing history, click Delete


IE9 Click on Delete.JPG

In the Delete Browsing History dialogue box, select Temporary Internet files and click Delete


IE9 Click on Delete 2.JPG

Restart Internet Explorer

If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:

Reset Browser to Factory Settings

Save all your work and close ALL your IE windows

Open up a new IE window

Click on Tools


IE9 Click on Tools.JPG

OR Alternatively

IE9 Click on Tools-2.JPG

Click on Internet Options


IE9 Click on Internet Options.JPG

Click on Advanced Tab and Click on Reset


IE9 Click on Advanced Tab Reset.JPG

Select Delete Personal Settings Option and Click on Reset


IE9 Click on Reset.JPG

Restart Internet Explorer