Internet Explorer 9
Clearing the Cache
Method 1
Use keyboard shortcut keys Ctrl + Shift + Del .
Then from the popup that appears, choose the options as shown below.
Select Delete and then restart Internet Explorer.
Method 2
Click on Tools
If you cannot view the TOOLS option then you can click on the ALT key while in Internet Explorer to display it
OR Alternatively
Click on Internet options
Click the General tab, and then, under Browsing history, click Delete
In the Delete Browsing History dialogue box, select ALL options and click Delete
Restart Internet Explorer
If the problem with the browser still persists, follow the instructions to reset your browser to factory settings.
Method 3
Close all IE windows and Open up a new IE window
Go to the NEOSYS login page
Press F12
The developer tools should appear at the bottom of Internet Explorer 9 window as follows:
Click on Cache
- Click on "Clear browser cache for this domain"
- Click on Yes
- Click on "Clear cookies for domain"
- Click on Yes
Restart Internet Explorer
Clearing cache only for a particular web page
Press Control + F5 key combination on your keyboard while accessing that webpage in the browser
Reset Browser to Factory Settings
CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS. Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff.
Save all your work and close ALL your IE windows
Open up a new IE window
Click on Tools
OR Alternatively
Click on Internet Options
Click on Advanced Tab and Click on Reset
Select Delete Personal Settings Option and Click on Reset
Restart Internet Explorer
Reconfigure Internet Explorer before using NEOSYS.
