Sales FAQ: Difference between revisions

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Installation is done within 2 working days after receipt of the first payment(for 6 months) is confirmed.
Installation is done within 2 working days after receipt of the first payment(for 6 months) is confirmed.


Billing cycle starts from date we start work which is installation date.
Billing cycle starts from the date we start work which is installation date.


If there is any dead period due to lack of client staff availability or other reasons for one month or more meaning absolutely NO activity either by client or NEOSYS after installation and before going live then the start date of the period of the first renewal of software licence and support fee may be delayed by the duration of the dead period.
If there is any dead period due to lack of client staff availability or other reasons for one month or more meaning absolutely NO activity either by client or NEOSYS after installation and before going live then the start date of the period of the first renewal of software licence and support fee may be delayed by the duration of the dead period.

Revision as of 08:01, 5 August 2014

Can we have a trial version of NEOSYS?

Unfortunately we don’t have a provision for free trial & the reasons are:

  1. It will take as much time & effort to configure & train a full trial system as establishing a live system
  2. Our system is tried and tested over many years
  3. We don’t ask for a huge upfront fees, the 6 months fee is very reasonable for a system with such features, so I suggest we can set it up and we can add on a few new features that you would like to add.
  4. We are happy to spend more time demonstrating the system to gain users acceptance
  5. There is a demo system online for you to play with


What is considered as the installation and billing period/date

Installation is done within 2 working days after receipt of the first payment(for 6 months) is confirmed.

Billing cycle starts from the date we start work which is installation date.

If there is any dead period due to lack of client staff availability or other reasons for one month or more meaning absolutely NO activity either by client or NEOSYS after installation and before going live then the start date of the period of the first renewal of software licence and support fee may be delayed by the duration of the dead period.