Internet Explorer 8: Difference between revisions

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=== Clear Cache ===
=== Clear Cache ===
==== Method 1 - Clear cache for only a particular page ====
==== Method 1 ====
===== Press Control + F5 key combination on your keyboard while on that page in the browser =====
 
 
==== Method 2 ====
===== Save all your work and close ALL your IE windows =====
===== Save all your work and close ALL your IE windows =====
===== Open up a new IE window =====  
===== Open up a new IE window =====  
Line 20: Line 16:


===== Restart Internet Explorer =====  
===== Restart Internet Explorer =====  
'''If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:'''
=== Clearing cache only for a particular web page ===
Press Control + F5 key combination on your keyboard while accessing that webpage in the browser


'''If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:'''


=== Reset Browser to Factory Settings ===
=== Reset Browser to Factory Settings ===

Revision as of 12:30, 19 September 2012

Clear Cache

Method 1

Save all your work and close ALL your IE windows
Open up a new IE window
Click on Tools


Note: If you cannot view the TOOLS option then you can click on the ALT key while in Internet Explorer to display it
IE8 Click on Tools.JPG

Click on Internet options


IE8 Click on Internet Options.JPG

Click the General tab, and then, under Browsing history, click Delete


IE8 Click on Delete.JPG

In the Delete Browsing History dialogue box do the following:
  1. Select Temporary Internet files, cookies, history, form data, passwords and InPrivate Filtering Data
  2. Click Delete


IE8 Check Temp Int File Option.JPG

Restart Internet Explorer

If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:


Clearing cache only for a particular web page

Press Control + F5 key combination on your keyboard while accessing that webpage in the browser


Reset Browser to Factory Settings

CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS. 
Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff. 
Save all your work and close ALL your IE windows
Open up a new IE window
Click on Tools


IE8 Click on Tools.JPG

Click on Internet Options


IE8 Click on Internet Options.JPG

Click on Advanced Tab and Click on Reset


IE8 Click on Advanced Tab Reset.JPG

Select Delete Personal Settings Option and Click on Reset


IE8 Click on Reset.JPG

Restart Internet Explorer
Reconfigure Internet Explorer

Refer to Configuring Internet Explorer to learn how to configure Internet Explorer before using NEOSYS.