Internet Explorer 6: Difference between revisions

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==== Troubleshooting Internet Explorer 6 ====
===Clearing the Cache ===  
#'''Save all your work and close ALL your IE windows'''
==== Save all your work and close ALL your IE windows ====
#'''Open up a new IE window'''
==== Open up a new IE window ====
#'''Click on Tools > Internet Options''' <BR> '''Note:''' If you cannot view the TOOLS option then you can click on the '''ALT''' key while in Internet Explorer to display it<BR> [[IMAGE:IE6_Tools Internet Options.JPG]] <BR>
==== Click on Tools > Internet Options ====
#'''Click on General and then click on Delete Files in the Temporary Internet Files section'''<BR> [[IMAGE:IE6_Click on General Delete Files.JPG]] <BR>
<BR> '''Note:''' If you cannot view the TOOLS option then you can click on the '''ALT''' key while in Internet Explorer to display it
#'''Select the "Delete all Offline Content" option and Click on OK'''<BR> [[IMAGE:IE6_Delete All Offline Content.JPG]] <BR>
<BR> [[IMAGE:IE6_Tools Internet Options.JPG]] <BR>
#'''Restart Internet Explorer'''
==== Click on General and then click on Delete Files in the Temporary Internet Files section ====
<BR> [[IMAGE:IE6_Click on General Delete Files.JPG]] <BR>
==== Select the "Delete all Offline Content" option and Click on OK ====
<BR> [[IMAGE:IE6_Delete All Offline Content.JPG]] <BR>
==== Restart Internet Explorer ====


'''If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:'''
'''If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:'''
 
=== Reset Browser to Factory Settings ===
#'''Save all your work and close ALL your IE windows'''
==== Save all your work and close ALL your IE windows ====
#'''Open up a new IE window'''
==== Open up a new IE window ====
#'''Click on Tools > Internet Options''' <BR> [[IMAGE:IE6_Tools Internet Options.JPG]] <BR>
==== Click on Tools > Internet Options ====
#'''Click on Programs Tab'''
<BR> [[IMAGE:IE6_Tools Internet Options.JPG]] <BR>
#'''Click on Reset IE settings'''
==== Click on Programs Tab ====
#'''Deselect reset home page and click on YES''' <BR> [[IMAGE:IE6_Reset Web Settings.JPG]] <BR>
==== Click on Reset IE settings ====
#'''Click on OK'''
==== Deselect reset home page and click on YES ====
#'''Restart Internet Explorer'''
<BR> [[IMAGE:IE6_Reset Web Settings.JPG]] <BR>
==== Click on OK ====
==== Restart Internet Explorer ====

Revision as of 11:14, 28 November 2011

Clearing the Cache

Save all your work and close ALL your IE windows

Open up a new IE window

Click on Tools > Internet Options


Note: If you cannot view the TOOLS option then you can click on the ALT key while in Internet Explorer to display it
IE6 Tools Internet Options.JPG

Click on General and then click on Delete Files in the Temporary Internet Files section


IE6 Click on General Delete Files.JPG

Select the "Delete all Offline Content" option and Click on OK


IE6 Delete All Offline Content.JPG

Restart Internet Explorer

If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:

Reset Browser to Factory Settings

Save all your work and close ALL your IE windows

Open up a new IE window

Click on Tools > Internet Options


IE6 Tools Internet Options.JPG

Click on Programs Tab

Click on Reset IE settings

Deselect reset home page and click on YES


IE6 Reset Web Settings.JPG

Click on OK

Restart Internet Explorer