Internet Explorer 6

Clearing the Cache

Click on Tools > Internet Options

Note: If you cannot view the TOOLS option then you can click on the ALT key while in Internet Explorer to display it

Click on General and then click on Delete Files in the Temporary Internet Files section

Select the "Delete all Offline Content" option and Click on OK

Restart Internet Explorer

If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:

Clearing cache only for a particular web page

Press Control + F5 key combination on your keyboard while accessing that webpage in the browser

Reset Browser to Factory Settings (Internet Explorer 6)

CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS. 
Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff. 

Click on Tools > Internet Options

Deselect reset home page and click on YES

Reconfigure Internet Explorer

Refer to Configuring Internet Explorer to learn how to configure Internet Explorer before using NEOSYS.