Internet Explorer 7

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Clearing the Cache

Method 1

Save all your work and close ALL open IE windows

Open up a new IE window

Click on Tools


Note: If you cannot view the TOOLS option then you can click on the ALT key while in Internet Explorer to display it

Click the General tab, and then, under Browsing history, click Delete.



Click Delete All



Click Yes to confirm that you want to delete this information, and then click OK.



Restart Internet Explorer

If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:


Clearing cache only for a particular web page

Press Control + F5 key combination on your keyboard while accessing that webpage in the browser


Reset Browser to Factory Settings

CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS. 
Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff. 

Save all your work and close ALL your IE windows

Open up a new IE window

Click on Tools



Click on Internet Options



Click on Advanced Tab and Click on Reset



Select Delete Personal Settings Option and Click on Reset



Restart Internet Explorer

Reconfigure Internet Explorer

Refer to Configuring Internet Explorer to learn how to configure Internet Explorer before using NEOSYS.