Internet Explorer 7
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Clearing the Cache
Save all your work and close ALL open IE windows
Open up a new IE window
Click on Tools
Note: If you cannot view the TOOLS option then you can click on the ALT key while in Internet Explorer to display it
Click the General tab, and then, under Browsing history, click Delete.
Click Delete All
Click Yes to confirm that you want to delete this information, and then click OK.
Restart Internet Explorer
If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings: