Internet Explorer 9

Clearing the Cache

Click on Tools

Note: If you cannot view the TOOLS option then you can click on the ALT key while in Internet Explorer to display it


OR Alternatively

Click the General tab, and then, under Browsing history, click Delete

In the Delete Browsing History dialogue box, select Temporary Internet files and click Delete

Restart Internet Explorer

If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:

Reset Browser to Factory Settings

Click on Tools

OR Alternatively

Click on Internet Options

Click on Advanced Tab and Click on Reset

Select Delete Personal Settings Option and Click on Reset