Setting up and Configuring NEOSYS Generally
Configuring letterhead
Configuring Client Security mark
All client installations are hardcoded with the name of the NEOSYS client allowed to use the software. This client mark is generated by the programmer and given to Technical Staff during installation and is a mandatory feature and cannot be removed. This Client security mark is printed on all documents generated out of NEOSYS and appears as below:
This can be changed incase the client's legal name changes.
The client security mark can only be changed by NEOSYS technical support staff.
Configuring fonts and colors for all users
Current latest version of NEOSYS software allows choice of font for all columnar reports and documents produced by NEOSYS.
The default for all NEOSYS reports and documents unless you follow this procedure is a dark and light buff yellow.
ED DEFINITIONS SYSTEM
line 46 then press Ctrl+E to edit multivalues (sublines)
mv 1: color for table column heading rows
mv 2: color for table body rows
mv 3: font
Press F9 to save, then Esc to get out of editing multivalues
Users can override the above the colors and fonts in their user details after login.
Changing the signatory
In Maintenance mode, press F5 and the following command:
ED DEFINITIONS AGENCY.PARAMS
Be careful not to insert lines except at the end. Moving other lines down will totally screw NEOSYS!
Than go to the bottom of the page (Ctrl+Page down). Once you reach at the bottom, ENTER enough times to add additional lines if required, than search for line 61 (Ctrl+G) and edit the document / add this code:
<br><br><br>Name of General Manager<br>General Manager<br>
Configuring backup procedures
See the System Configuration File on the NEOSYS Support Menu.
Backing up the Images folder
The Images folder under the NEOSYS installation is used to upload images/artworks/files from the Job File section and hence needs to be backed up. NEOSYS will automatically backup this Images folder to the USB drive or other location (specified for the usual data backup) once a week. To configure this backup, RSYNC needs to be installed. Incase of old installations, please follow the Cygwin re-installation procedure at Setting_up_and_using_remote_support#Upgrading_SSHD_.2F_Cygwin.
In case we need to configure the Images folder backup at another location other than the usual daily backup location than we need to edit:
line 12 - and specify the Drive of the location to be backed up to. eg. E or F
Configuring automated emails in NEOSYS
See the System Configuration File on the NEOSYS Support Menu.
The default configuration will send email via mailout.neosys.com on port 2500.
Note that neosys mail server will accept email from anywhere as long as the sender email is @neosys.com
NEOSYS Authorisation File
Preventing users from assigning their own passwords
The task AUTHORISATION INVENT OWN PASSWORDS should always have the lock NEOSYS to prevent users from creating their own passwords. Most users create unsafe passwords given the choice.
People nearly always ask to give their own passwords but you should tell them that NEOSYS always assigns random passwords for security reasons. It is not worth arguing and discussing the point with most people since they don't usually grasp the importance and soon learn their NEOSYS password anyway.
NEOSYS support staff who login as NEOSYS are still authorised to create their own passwords but it is better not to leak this information to clients immediately since people will grasp on to it and be disappointed or even offended that you are not granting this privilege to them.
Unfortunately there is no general way for people to change their own passwords at the moment. Only the few people who have access to the Support Menu and Authorisation File can do it. Changing your own passwords should be on the NEOSYS Help menu so everybody can do it.
Authorising access from outside the LAN
From 15/2/2008 access to NEOSYS is by default restricted to users from the standard local area network ip numbers starting 192.168, 10 and 127 so you might get clients complaining that they cannot login.
In order to allow access from outside you will have to update the Authorisation File and put a list of valid ip numbers that they are authorised to login from.
You dont have to put ip numbers on every single user. If the user ip numbers are blank for a user then the system will look for and use the nearest ip numbers on the following users below within the same department. Therefore you only have to put the ip numbers on the bottom "department user".
Examples
To allow someone to login from a) anywhere in the office and b) from another office with a static ip number of say 80.11.22.33 put something like 192.168.*,10.*,127.*,80.11.22.33
To allow someone to login from anywhere put * This is not recommended but necessary if someone absolutely has to login from anywhere in the world.
Allowing users temporary login as NEOSYS in maintenance mode
- Get them to login with any name even NEOSYS
- Get the to enter "?" for the pass without the quotes
- NEOSYS will give them a lock like "NEOSYS 123456" which they must give you. You should not log out until the next step is completed
- Follow the NEOSYS lock/key procedure using the full contents of the lock including the user name
(to allow access EXCEPT access to authorisation screen use 132456 as the last number of the initial command)
- Give them the key and get them to enter and proceed
Giving users access to the Support Menu
The Support Menu in NEOSYS enables users to access the following:
- List of Database processes
- List of Documents in use
- Stop/Restart NEOSYS service
- Backup
- Log
- Authorisation file
This menu is locked with the task SUPPORT MENU ACCESS and has the LS key. To give any user/I.T. administrator access to this menu, you have to give him the LS key.
Configuring payment instruction text
NEOSYS picks up the first available payment instructions from the following locations and ignores any instructions in the later files.
- Client file
- Currency file
- Company file
- Configuration File
If, following the normal rules, the payment instructions are "NONE" then the instructions are blank.
There is a manually edited flag in the company file on one NEOSYS client (cannot remember which) which makes the company file payment instructions take precedence over any currency file payment instructions. This may be added to the Client File u/i as "For all currencies"
The usual way of configuring payment instructions is to put it in the Company file under Finance. However this does not allow for different payment instructions per currency. If you put the payment instructions in the currency file however, then these instructions apply to all companies unless you edit the manual flag in the company record to say that the company file instructions take precedence over. There is no way at the moment in NEOSYS to have different instructions per company AND per currency.
Tip: Since the rules of getting payment instructions are not simple, if you are *changing* payment instructions, locate where the old instructions are and simply change them without worrying about the rules.
