Remote assistance using Teamviewer

How to give someone access to view/control your desktop using Teamviewer

1. Run Teamviewer (http://www.teamviewer.com/download/TeamViewerQS.exe for Windows or http://www.teamviewer.com/download/TeamViewerQS.dmg on Mac) and note down your ID and password displayed on the screen and pass it on to the person who wishes to access your system.
2. The other person has to download the Teamviewer Support Utility from (http://www.teamviewer.com/download/TeamViewer_Setup.exe for Windows or http://www.teamviewer.com/download/TeamViewer.dmg for Mac) and enter the provided ID in the Create Session section, select Remote Support and click on Connect to Partner. Teamviewer establishes a connection and prompts for the password which has to be entered at this stage. After successful authentication the other person will be able to view your desktop.
3. After the connection is established, you need to click on Allow Remote Control, to enable the other person to control your desktop

How to remote control someone elses desktop

1. Ask the other person to download and run Teamviewer (http://www.teamviewer.com/download/TeamViewerQS.exe for Windows or http://www.teamviewer.com/download/TeamViewerQS.dmg on Mac). After they run it, Teamviewer will display their ID and Password on their screen. You need to get the ID and Password
2. Run the Teamviewer Support Utility from (http://www.teamviewer.com/download/TeamViewer_Setup.exe for Windows or http://www.teamviewer.com/download/TeamViewer.dmg for Mac) and enter the provided ID in the Create Session section, select Remote Support and click on Connect to Partner. Teamviewer establishes a connection and prompts for the password which has to be entered at this stage. After successful authentication you will be able to view the desktop of the other person.
3. If you need to control their desktop you need to tell the other person to click on Allow Remote Control.