Configuring Chrome

Configuring Chrome

Resetting browser to Factory settings

Users must ensure that Clear Cache is done and Popup Blocker is disabled once the browser is Reset to factory settings. After every Reset users must restart their browser for changes to take effect.

Clearing Cache

Follow the screenshots below to do a Clear Cache in Chrome browser

Disabling Popup Blocker

Follow the screenshots below to Disable the Popup Blocker in Chrome. This is important to allow Neosys popups in the browser.

Fixing HTTPS certificate error when logging in using an external link using Chrome

When accessing NEOSYS, if the certificate was not installed earlier, a message opens up saying "Your connection is not private". Users can proceed to the login page as shown below.

On Windows PC: Fixing the certificate error on Internet Explorer will fix the certificate error on Chrome.Refer link Internet Explorer

On MAC : Fixing the certificate error on Safari will fix the certificate error on Chrome.Refer link Safari