Internet Explorer 6: Difference between revisions
From NEOSYS User Support Wiki
Jump to navigationJump to search
m (moved Troubleshooting IE 6 to Internet Explorer 6) |
No edit summary |
||
Line 1: | Line 1: | ||
==== Troubleshooting Internet Explorer 6 ==== | ==== Troubleshooting Internet Explorer 6 ==== | ||
#Save all your work and close ALL | #'''Save all your work and close ALL your IE windows''' | ||
#Open up a new IE window | #'''Open up a new IE window''' | ||
#Click on Tools > Internet Options | #'''Click on Tools > Internet Options''' <BR> [[IMAGE:IE6_Tools Internet Options.JPG]] <BR> | ||
#Click on Delete Files in the Temporary Internet Files section | #'''Click on General and then click on Delete Files in the Temporary Internet Files section'''<BR> [[IMAGE:IE6_Click on General Delete Files.JPG]] <BR> | ||
#Select the "Delete all Offline Content" option | #'''Select the "Delete all Offline Content" option and Click on OK'''<BR> [[IMAGE:IE6_Delete All Offline Content.JPG]] <BR> | ||
#'''Restart Internet Explorer''' | |||
# | |||
'''Note: If you cannot view the TOOLS option then you can click on the (ALT) key while in Internet Explorer to display it''' | '''Note: If you cannot view the TOOLS option then you can click on the (ALT) key while in Internet Explorer to display it''' | ||
If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings: | If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings: | ||
#'''Save all your work and close ALL your IE windows''' | |||
#'''Open up a new IE window''' | |||
#'''Click on Tools > Internet Options''' <BR> [[IMAGE:IE6_Tools Internet Options.JPG]] <BR> | |||
#'''Click on Programs Tab''' | |||
#'''Click on Reset IE settings''' | |||
#'''Deselect reset home page and click on YES''' <BR> [[IMAGE:IE6_Reset Web Settings.JPG]] <BR> | |||
#'''Click on OK''' | |||
#'''Restart Internet Explorer''' |
Revision as of 10:55, 28 November 2011
Troubleshooting Internet Explorer 6
- Save all your work and close ALL your IE windows
- Open up a new IE window
- Click on Tools > Internet Options
- Click on General and then click on Delete Files in the Temporary Internet Files section
- Select the "Delete all Offline Content" option and Click on OK
- Restart Internet Explorer
Note: If you cannot view the TOOLS option then you can click on the (ALT) key while in Internet Explorer to display it
If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings: