Internet Explorer 6: Difference between revisions

From NEOSYS User Support Wiki
Jump to navigationJump to search
No edit summary
Line 1: Line 1:
==== Troubleshooting Internet Explorer 6 ====
==== Troubleshooting Internet Explorer 6 ====
#Save all your work and close ALL open IE windows
#'''Save all your work and close ALL your IE windows'''
#Open up a new IE window
#'''Open up a new IE window'''
#Click on Tools > Internet Options  
#'''Click on Tools > Internet Options''' <BR> [[IMAGE:IE6_Tools Internet Options.JPG]] <BR>
#Click on Delete Files in the Temporary Internet Files section
#'''Click on General and then click on Delete Files in the Temporary Internet Files section'''<BR> [[IMAGE:IE6_Click on General Delete Files.JPG]] <BR>
#Select the "Delete all Offline Content" option
#'''Select the "Delete all Offline Content" option and Click on OK'''<BR> [[IMAGE:IE6_Delete All Offline Content.JPG]] <BR>
#Click on OK
#'''Restart Internet Explorer'''
#Click on OK again
#Restart Internet Explorer


'''Note: If you cannot view the TOOLS option then you can click on the (ALT) key while in Internet Explorer to display it'''
'''Note: If you cannot view the TOOLS option then you can click on the (ALT) key while in Internet Explorer to display it'''


If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:
If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:
#'''Save all your work and close ALL your IE windows'''
#'''Open up a new IE window'''
#'''Click on Tools > Internet Options''' <BR> [[IMAGE:IE6_Tools Internet Options.JPG]] <BR>
#'''Click on Programs Tab'''
#'''Click on Reset IE settings'''
#'''Deselect reset home page and click on YES''' <BR> [[IMAGE:IE6_Reset Web Settings.JPG]] <BR>
#'''Click on OK'''
#'''Restart Internet Explorer'''

Revision as of 10:55, 28 November 2011

Troubleshooting Internet Explorer 6

  1. Save all your work and close ALL your IE windows
  2. Open up a new IE window
  3. Click on Tools > Internet Options
    IE6 Tools Internet Options.JPG
  4. Click on General and then click on Delete Files in the Temporary Internet Files section
    IE6 Click on General Delete Files.JPG
  5. Select the "Delete all Offline Content" option and Click on OK
    IE6 Delete All Offline Content.JPG
  6. Restart Internet Explorer

Note: If you cannot view the TOOLS option then you can click on the (ALT) key while in Internet Explorer to display it

If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:

  1. Save all your work and close ALL your IE windows
  2. Open up a new IE window
  3. Click on Tools > Internet Options
    IE6 Tools Internet Options.JPG
  4. Click on Programs Tab
  5. Click on Reset IE settings
  6. Deselect reset home page and click on YES
    IE6 Reset Web Settings.JPG
  7. Click on OK
  8. Restart Internet Explorer