Internet Explorer 8

Internet Explorer 8 & 9

1. Save all your work and close ALL your IE windows
2. Open up a new IE window
3. Click the Tools button and then click Internet options.
4. Click the General tab, and then, under Browsing history, click Delete.
5. In the Delete Browsing History dialogue box, select Temporary Internet files, click Delete, and then click OK.
6. Restart Internet Explorer

Note: If you cannot view the TOOLS option then you can click on the (ALT) key while in Internet Explorer to display it

If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings: