Configuring Chrome: Difference between revisions

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== Fixing HTTPS certificate error when logging in using an external link using Chrome ==
== Fixing HTTPS certificate error when logging in using an external link using Chrome ==
When accessing NEOSYS, if the certificate was not installed earlier, a message opens up saying "Your connection is not private". Users can proceed to the login page as shown below. 
[[image:chromecerti.jpg]]
[[image:chromecerti1.jpg]]


On Windows PC: Fixing the certificate error on Internet Explorer will fix the certificate error on Chrome.Refer link [http://userwiki.neosys.com/index.php/Certificate_Error_-_Internet_Explorer_8_%26_Above Internet Explorer]
On Windows PC: Fixing the certificate error on Internet Explorer will fix the certificate error on Chrome.Refer link [http://userwiki.neosys.com/index.php/Certificate_Error_-_Internet_Explorer_8_%26_Above Internet Explorer]


On MAC : Fixing the certificate error on Safari will fix the certificate error on Chrome.Refer link [http://userwiki.neosys.com/index.php/Configuring_Safari_for_MAC_OS#Fixing_HTTPS_certificate_error_when_logging_in_using_an_external_link_using_MAC_Operating_System Safari ]
On MAC : Fixing the certificate error on Safari will fix the certificate error on Chrome.Refer link [http://userwiki.neosys.com/index.php/Configuring_Safari_for_MAC_OS#Fixing_HTTPS_certificate_error_when_logging_in_using_an_external_link_using_MAC_Operating_System Safari ]

Revision as of 06:15, 1 October 2015

Configuring Chrome

Resetting browser to Factory settings

Users must ensure that Clear Cache is done and Popup Blocker is disabled once the browser is Reset to factory settings. After every Reset users must restart their browser for changes to take effect.

RB1.jpg

RB2.jpg

RB3.jpg

Clearing Cache

Follow the screenshots below to do a Clear Cache in Chrome browser

Cc1.jpg

Cc2.jpg

Disabling Popup Blocker

Follow the screenshots below to Disable the Popup Blocker in Chrome. This is important to allow Neosys popups in the browser.

Ppb1.jpg

RB2.jpg


Ppb3.jpg


Ppb4.jpg


Fixing HTTPS certificate error when logging in using an external link using Chrome

When accessing NEOSYS, if the certificate was not installed earlier, a message opens up saying "Your connection is not private". Users can proceed to the login page as shown below.


Chromecerti.jpg


Chromecerti1.jpg


On Windows PC: Fixing the certificate error on Internet Explorer will fix the certificate error on Chrome.Refer link Internet Explorer

On MAC : Fixing the certificate error on Safari will fix the certificate error on Chrome.Refer link Safari