Internet Explorer 11: Difference between revisions

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===Clearing the Cache ===  
===Clearing the Cache ===  
==== Method 1 ====
==== Method 1 ====
===== Save all your work and [http://userwiki.neosys.com/index.php/Internet_Explorer_11#Reset_Browser_to_Factory_Settings  Reset Browser] =====


=====[[Setting_up_and_Configuring_NEOSYS_Generally#Configuring_Internet_Explorer|Configure Internet Explorer]]=====
{{Clear Cache}}
===== Close all IE windows and Open up a new IE window =====
===== Click on Tools =====


<BR>[[File:CacheIE11-1.jpg]]<BR>
[[File:CacheIE11-5.jpg]]
===== Click on Internet options<BR> =====
 
<BR> [[File:CacheIE11-2.jpg]]<BR>
Select Delete and then restart Internet Explorer.
<BR> '''OR Alternatively press Ctrl key and select Internet Options under Tools'''<BR>
[[File:CacheIE11-3.jpg]]
<BR>
===== Click the General tab, and then, under Browsing history, click Delete =====
<BR> [[File:CacheIE11-4.jpg]]<BR>
===== In the Delete Browsing History dialogue box, select ALL options and click Delete =====
<BR> [[File:CacheIE11-5.jpg]]<BR>
===== Restart Internet Explorer =====
'''If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:'''


==== Method 2 ====
==== Method 2 ====
===== Save all your work and [http://userwiki.neosys.com/index.php/Internet_Explorer_11#Reset_Browser_to_Factory_Settings  Reset Browser] =====


=====[[Setting_up_and_Configuring_NEOSYS_Generally#Configuring_Internet_Explorer|Configure Internet Explorer]]=====
Click on Tools
===== Close all IE windows and Open up a new IE window =====
 
===== Go to the NEOSYS login page =====
[[File:CacheIE11-1.jpg]]
===== Click F12 Developer tools under Tools Menu =====
 
Click on Internet options
 
[[File:CacheIE11-2.jpg]]
 
OR Alternatively press Ctrl key and select Internet Options under Tools
 
[[File:CacheIE11-3.png]]
 
Click the General tab, and then, under Browsing history, click Delete
 
[[File:CacheIE11-4.jpg]]
 
In the Delete Browsing History dialogue box, select ALL options and click Delete
 
[[File:CacheIE11-5.jpg]]
 
Restart Internet Explorer
 
If the problem with the browser still persists, follow the instructions to [[Internet_Explorer_11#Reset_Browser_to_Factory_Settings| reset]] your browser to factory settings.
 
==== Method 3 ====
 
Go to the NEOSYS login page
 
Click F12 Developer tools under Tools Menu
 
[[File:CacheIE11-6.jpg]]
[[File:CacheIE11-6.jpg]]
===== OR Alternatively Press F12 =====
 
OR Alternatively Press F12
 
The developer tools should appear at the bottom of Internet Explorer 11 window as follows:
The developer tools should appear at the bottom of Internet Explorer 11 window as follows:


[[File:CacheIE11-7.jpg]]
[[File:CacheIE11-7.jpg]]


===== Restart Internet Explorer =====
Restart Internet Explorer


=== Clearing cache only for a particular web page ===
=== Clearing cache only for a particular web page ===
Line 42: Line 57:
  '''''CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS.'''''  
  '''''CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS.'''''  
  '''''Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff. '''''
  '''''Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff. '''''
==== Save all your work and close ALL your IE windows ====
==== Open up a new IE window ====
==== Click on Tools ====
<BR> [[File:CacheIE11-2.jpg]]<BR>
<BR> '''OR Alternatively press Ctrl key and select Internet Options under Tools'''<BR>


<BR> [[File:CacheIE11-3.jpg]]<BR>
Save all your work and close ALL your IE windows
 
Open up a new IE window
 
Click on Tools
 
[[File:CacheIE11-2.jpg]]
 
OR Alternatively press Ctrl key and select Internet Options under Tools
 
[[File:CacheIE11-3.jpg]]
 
Click on Advanced Tab and Click on Reset
 
[[File:CacheIE11-8.jpg]]
 
Select Delete Personal Settings Option and Click on Reset
 
[[File:CacheIE11-9.jpg]]
 
Restart Internet Explorer


==== Click on Advanced Tab and Click on Reset ====
[[Setting_up_and_Configuring_NEOSYS_Generally#Configuring_Internet_Explorer| Reconfigure Internet Explorer]] before using NEOSYS.
<BR> [[File:CacheIE11-8.jpg]]<BR>
==== Select Delete Personal Settings Option and Click on Reset ====
<BR> [[File:CacheIE11-9.jpg]]<BR>
==== Restart Internet Explorer ====
=== Reconfigure Internet Explorer ===
Refer to [[Setting_up_and_Configuring_NEOSYS_Generally#Configuring_Internet_Explorer|Configuring Internet Explorer]] to learn how to configure Internet Explorer before using NEOSYS.

Latest revision as of 06:38, 9 April 2018

Clearing the Cache

Method 1

Use keyboard shortcut keys Ctrl + Shift + Del .

Then from the popup that appears, choose the options as shown below.

Select Delete and then restart Internet Explorer.

Method 2

Click on Tools

Click on Internet options

OR Alternatively press Ctrl key and select Internet Options under Tools

Click the General tab, and then, under Browsing history, click Delete

In the Delete Browsing History dialogue box, select ALL options and click Delete

Restart Internet Explorer

If the problem with the browser still persists, follow the instructions to reset your browser to factory settings.

Method 3

Go to the NEOSYS login page

Click F12 Developer tools under Tools Menu

OR Alternatively Press F12

The developer tools should appear at the bottom of Internet Explorer 11 window as follows:

Restart Internet Explorer

Clearing cache only for a particular web page

Press Control + F5 key combination on your keyboard while accessing that webpage in the browser


Reset Browser to Factory Settings

CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS. 
Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff. 

Save all your work and close ALL your IE windows

Open up a new IE window

Click on Tools

OR Alternatively press Ctrl key and select Internet Options under Tools

Click on Advanced Tab and Click on Reset

Select Delete Personal Settings Option and Click on Reset

Restart Internet Explorer

Reconfigure Internet Explorer before using NEOSYS.