Configuring Chrome: Difference between revisions

From NEOSYS User Support Wiki
Jump to navigationJump to search
m (Popup settings have been moved)
 
(6 intermediate revisions by 3 users not shown)
Line 1: Line 1:
= Configuring Chrome =
=Configuring Chrome=


== Resetting browser to Factory settings ==
==Resetting browser to Factory settings==


Users must ensure that [[ Configuring_Chrome#Clearing_Cache |Clear Cache]] is done and [[ Configuring_Chrome#Disabling_Popup_Blocker |Popup Blocker]] is disabled once the browser is Reset to factory settings. After every Reset users must restart their browser for changes to take effect.
Users must ensure that [[ Configuring_Chrome#Clearing_Cache |Clear Cache]] is done and [[ Configuring_Chrome#Disabling_Popup_Blocker |Popup Blocker]] is disabled once the browser is Reset to factory settings. After every Reset users must restart their browser for changes to take effect.
Line 7: Line 7:
[[image:RB1.jpg]]
[[image:RB1.jpg]]


[[image:RB2.jpg]]
 
Scroll to the bottom and click "Restore settings to their original defaults"


[[image:RB3.jpg]]
[[image:RB3.jpg]]


== Clearing Cache ==
==Clearing Cache==
 
===Method 1===
 
{{Clear Cache}}
 
[[image:Cc2.jpg]]
 
Select "Clear browsing data" and then restart Chrome.
===Method 2===


Follow the screenshots below to do a Clear Cache in Chrome browser
Follow the screenshots below to do a Clear Cache in Chrome browser
Line 19: Line 29:
[[image:Cc2.jpg]]
[[image:Cc2.jpg]]


== Disabling Popup Blocker ==
==Disabling Popup Blocker==


Follow the screenshots below to Disable the Popup Blocker in Chrome. This is important to allow Neosys popups in the browser.   
Follow the screenshots below to Disable the Popup Blocker in Chrome. This is important to allow Neosys popups in the browser.   


[[image:ppb1.jpg]]
[[image:RB1.jpg]]


[[image:RB2.jpg]]
[[image:RB2.jpg]]
Line 34: Line 44:




== Fixing HTTPS certificate error when logging in using an external link using Chrome ==
[[image:ppb5.png]]
 
When accessing NEOSYS, if the certificate was not installed earlier, a message opens up saying "Your connection is not private". Users can proceed to the login page as shown below. 
 
 
[[image:chromecerti.jpg]]
 
 
[[image:chromecerti1.jpg]]
 
 
On Windows PC: Fixing the certificate error on Internet Explorer will fix the certificate error on Chrome.Refer link [http://userwiki.neosys.com/index.php/Certificate_Error_-_Internet_Explorer_8_%26_Above Internet Explorer]
 
On MAC : Fixing the certificate error on Safari will fix the certificate error on Chrome.Refer link [http://userwiki.neosys.com/index.php/Configuring_Safari_for_MAC_OS#Fixing_HTTPS_certificate_error_when_logging_in_using_an_external_link_using_MAC_Operating_System Safari ]

Latest revision as of 07:15, 19 August 2021

Configuring Chrome

Resetting browser to Factory settings

Users must ensure that Clear Cache is done and Popup Blocker is disabled once the browser is Reset to factory settings. After every Reset users must restart their browser for changes to take effect.

RB1.jpg


Scroll to the bottom and click "Restore settings to their original defaults"

RB3.jpg

Clearing Cache

Method 1

Use keyboard shortcut keys Ctrl + Shift + Del .

Then from the popup that appears, choose the options as shown below.

Cc2.jpg

Select "Clear browsing data" and then restart Chrome.

Method 2

Follow the screenshots below to do a Clear Cache in Chrome browser

Cc1.jpg

Cc2.jpg

Disabling Popup Blocker

Follow the screenshots below to Disable the Popup Blocker in Chrome. This is important to allow Neosys popups in the browser.

RB1.jpg

RB2.jpg


Ppb3.jpg


Ppb4.jpg


Ppb5.png