Internet Explorer 7: Difference between revisions
From NEOSYS User Support Wiki
Jump to navigationJump to search
No edit summary |
No edit summary |
||
Line 1: | Line 1: | ||
== Clearing the Cache == | |||
=== Method 1 - Clear cache for only a particular page === | |||
==== Press Control + F5 key combination on your keyboard while on that page in the browser ==== | |||
=== Method 2 === | |||
==== Save all your work and close ALL open IE windows ==== | ==== Save all your work and close ALL open IE windows ==== | ||
==== Open up a new IE window ==== | ==== Open up a new IE window ==== | ||
Line 12: | Line 16: | ||
<BR> [[IMAGE:IE7_Click on Yes.JPG]] <BR> | <BR> [[IMAGE:IE7_Click on Yes.JPG]] <BR> | ||
==== Restart Internet Explorer ==== | ==== Restart Internet Explorer ==== | ||
'''If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:''' | |||
== Reset Browser to Factory Settings == | |||
'''''CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS.''''' | '''''CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS.''''' | ||
'''''Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff. ''''' | '''''Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff. ''''' | ||
=== Save all your work and close ALL your IE windows === | |||
=== Open up a new IE window === | |||
=== Click on Tools === | |||
<BR> [[IMAGE:IE8_Click on Tools.JPG]]<BR> | <BR> [[IMAGE:IE8_Click on Tools.JPG]]<BR> | ||
=== Click on Internet Options === | |||
<BR> [[IMAGE:IE8_Click on Internet Options.JPG]]<BR> | <BR> [[IMAGE:IE8_Click on Internet Options.JPG]]<BR> | ||
=== Click on Advanced Tab and Click on Reset === | |||
<BR> [[IMAGE:IE8_Click on Advanced Tab Reset.JPG]]<BR> | <BR> [[IMAGE:IE8_Click on Advanced Tab Reset.JPG]]<BR> | ||
=== Select Delete Personal Settings Option and Click on Reset === | |||
<BR> [[IMAGE:IE8_Click on Reset.JPG]]<BR> | <BR> [[IMAGE:IE8_Click on Reset.JPG]]<BR> | ||
=== Restart Internet Explorer === | |||
=== Reconfigure Internet Explorer === | |||
Refer to [[Setting_up_and_Configuring_NEOSYS_Generally#Configuring_Internet_Explorer|Configuring Internet Explorer]] to learn how to configure Internet Explorer before using NEOSYS. | Refer to [[Setting_up_and_Configuring_NEOSYS_Generally#Configuring_Internet_Explorer|Configuring Internet Explorer]] to learn how to configure Internet Explorer before using NEOSYS. |
Revision as of 12:15, 19 September 2012
Clearing the Cache
Method 1 - Clear cache for only a particular page
Press Control + F5 key combination on your keyboard while on that page in the browser
Method 2
Save all your work and close ALL open IE windows
Open up a new IE window
Click on Tools
Note: If you cannot view the TOOLS option then you can click on the ALT key while in Internet Explorer to display it
Click the General tab, and then, under Browsing history, click Delete.
Click Delete All
Click Yes to confirm that you want to delete this information, and then click OK.
Restart Internet Explorer
If the problem with the browser still persists, follow the below instructions to reset your browser to factory settings:
Reset Browser to Factory Settings
CAUTION: Resetting the browser to factory settings would require you to re-configure your Internet Explorer from scratch to use NEOSYS. Hence you should only do a browser reset if the problem with the browser still persists or if advised by NEOSYS support staff.
Save all your work and close ALL your IE windows
Open up a new IE window
Click on Tools
Click on Internet Options
Click on Advanced Tab and Click on Reset
Select Delete Personal Settings Option and Click on Reset
Restart Internet Explorer
Reconfigure Internet Explorer
Refer to Configuring Internet Explorer to learn how to configure Internet Explorer before using NEOSYS.