Agency FAQ - Revision history

Arvind: /* Why are text columns on printouts or pdfs very narrow taking up a lot of vertical space? */ Remove mention of internet explorer (obsolete)

2025-05-16T13:48:09Z

Why are text columns on printouts or pdfs very narrow taking up a lot of vertical space?: Remove mention of internet explorer (obsolete)

← Older revision		Revision as of 13:48, 16 May 2025
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	If the browser defaults are not satisfactory, you can fine tune the exact configuration before printing or converting to pdf as follows:		If the browser defaults are not satisfactory, you can fine tune the exact configuration before printing or converting to pdf as follows:

	*Choose a smaller font in your browser before printing/converting. ~~This is easily done by doing "Alt+V, Text Size, Smaller/Larger" for Internet Explorer, "Alt+E~~, ~~Preferences, Content, Fonts~~ and ~~colors"~~ for ~~Firefox,~~ "~~Alt+E, Settings, Web content, Font size~~" ~~for Chrome.~~		*Choose a smaller font in your browser before printing/converting. To do this, open browser settings and search for "font"
	*Reduce the left and right margins		*Reduce the left and right margins
	*Use landscape format		*Use landscape format

Arvind at 11:07, 11 June 2018

2018-06-11T11:07:44Z

← Older revision		Revision as of 11:07, 11 June 2018
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	[[image:Executive.jpg]]		[[image:Executive.jpg]]

			== How is Client Address on invoices obtained? ==

			Client & Brand files are created in the Media/Jobs module and their respective Client A/c Nos are created in Finance module and assigned to the Client & Brand files.

			The Client & Brand file is often created first, to record information about the client, whereas Client A/c No often gets assigned afterwards.

			The client address on invoices is obtained following these steps:

			#If agency configuration file is set to use account name and address instead of client file details,
			#*In the client and brand file for the brand used, check if a/c no. is present in the brand line. If true and if the a/c no's address file has a recorded address, then use that.
			#*Else check if client a/c no. is present in the client and brand file. If true and if the a/c no's address file has a recorded address, then use that.
			#*Else use the address details found in the client and brand file
			#Else use the address details found in the client and brand file

			Configuration: [[Media_Configuration_File#Invoice_uses_account_name_and_address_instead_of_client_file_details\| Invoice uses A/c No & Address instead of client file details]]

	==How do I classify clients based on industry or parent company?==		==How do I classify clients based on industry or parent company?==

Joel at 12:46, 5 March 2018

2018-03-05T12:46:57Z

← Older revision		Revision as of 12:46, 5 March 2018
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	[[image:Executive.jpg]]		[[image:Executive.jpg]]

	~~== Can I resize images to use in letterhead for NEOSYS documents? ==~~

	~~=== Why cant you resize a nice large graphic of text down to the size required? ===~~
	All jpg/gif/png files lose quality if you resize them. The problem shows up most clearly in graphics of text because of all the fine lines in the characters. Some corporate logo files suffer less from the problem if they have a simple design, but very few are immune from the problem.

	Since it is impossible to simply resize an existing file without losing quality, the only way to get the correctly sized graphic is to have it regenerated from the master image - typically stored in a Photoshop or other image designer file.

	There is no escape from this rule. Nobody and no program can simply resize an existing jpg/gif/png file and retain quality. Resizing only slightly is, if anything, even worse than resizing significantly.

	Since resizing graphics of text is not a simple matter, generally any text in headings is done in HTML text. Using image files for text is a last resort used only if the required font is unusual as is sometimes the case for non-western scripts.

	~~=== Why bother with getting the best quality? ===~~
	NEOSYS clients are in the advertising business so generally they need to show that they can manage their own graphics. The more skilled eyes in the advertising and marketing departments of both NEOSYS clients and their clients will notice poor quality even if the untrained eye does not.

	NEOSYS support staff must request properly generated files and refuse to resize larger images down to size or accept poor quality resized files from client staff. The quality of the clients documents reflects on everybody including NEOSYS and client management will expect NEOSYS support to ensure that the best quality work is done and overcome any internal obstacles.

	Images that appear to be low but acceptable quality on-screen may be much less acceptable quality when printed therefore before accepting poor quality images, make sure you check actually printouts on paper.

	~~===What is the problem technically? ===~~
	The problem arises because jpg/gif/png graphic files are just a pattern of dots and the original graphic design program has generated some dots with shading to create an illusion of smooth strokes despite the fact that a smooth curves and diagonals cannot be represented exactly on a grid of dots. When you resize the graphic (pattern of dots) the resizing program has no idea of where the strokes of the letters are and it is totally unable to recreate, on a different grid of dots, a new set of half-shaded dots that creates the same illusion of smoothness.

	~~==== Example of Graphic correctly GENERATED to the desired size ====~~

	~~This image is too rather too big for our letter head because it is 200 pixels high. So we need to resize it? Well no, we need to REGENERATE it from the master logo design file. See next image below.~~

	~~[[image:logoresize-1.jpg]]~~

	Here is an alternative version of the above text generated to a much smaller size. As long as the graphic is regenerated from the master design and not resized, it is possible to have text quite small in graphics but still to have good quality of appearance.

	~~[[image:logoresize-2.jpg]]~~

	~~==== Example of Graphic crudely RESIZED to the desired size ====~~

	~~LETS LOOK AT A GRAPHIC THAT HAS BEEN CRUDELY RESIZED~~

	~~Here is an image that has been resized smaller from a large and lovely jpg file originally produced from Photoshop.~~

	~~It looks kind of ok to the untrained eye at 100%, but not if you had a decent quality image to compare it with, and when printed on paper, the low quality becomes much more apparent.~~

	~~[[image:logoresize-3.jpg]]~~

	~~Take a closer look -150% - not very smooth is it?~~

	~~[[image:logoresize-4.jpg]]~~

	at 200% we clearly see that the image could be much better. The letters are lumpy and the bottoms of all the letters are clearly cut off on the 4th line. These problem are typical of what happens when you "resize" a nice large graphic down to the size you want.

	~~[[image:logoresize-5.jpg]]~~

	~~lets go even closer 400% ... here we can see all kinds of grey mess even between the letters.~~

	~~[[image:logoresize-6.jpg]]~~

	~~==== Closer look at the correct GENERATED image ====~~

	~~Now lets look at the graphic that has been properly generated to the exact size desired ... from the original master design in Photoshop.~~

	~~It has a crisp and clean look about it.~~

	~~[[image:logoresize-7.jpg]]~~

	~~Zooming in to 200% we see that that the dots are cleverly shaded to create the illusion of smoothness. The image is blurred now that we are viewing it at 200% but that is expected.~~

	~~[[image:logoresize-8.jpg]]~~

	~~[[image:logoresize-9.jpg]]~~

	at 400% the nature of shading to create illusion of smoothness is clear. It also become clearer that the shading has been generated for a specific grid of dots and resizing could not be done without reference to the original knowledge of strokes and letters to generate a new pattern of shading.

	~~[[image:logoresize-10.jpg]]~~

	~~[[image:logoresize-11.jpg]]~~

	~~==== Another example of a CORRECTLY GENERATED logo/image file ====~~

	~~This SMALL image file (only 72 pixels high) has been created properly by a programmer from the master design file (eg photoshop) designed by a professional graphic artist.~~

	~~In this case it is a jpg file but png would be the same. You can see this file at http://vm1.neosys.com/images/neosys.jpg~~

	~~Despite only 72 pixels vertically this file doesnt look pixelated either on screen or when printed.~~

	~~[[image:neosyslogo1.jpg]]~~

	~~Look at it zoomed in so you can look at the quality more closely.~~

	~~[[image:neosyslogo2.jpg]]~~

	~~Even at this magnification, there is still little or no pixelation visible. This is because the dots are clever dithered to give the IMPRESSION of smoothness.~~

	~~Moral of the story is that properly created image files do not appear pixelated whereas crudely resized images lose the clever dithering and show as pixelated~~

	==How do I classify clients based on industry or parent company?==		==How do I classify clients based on industry or parent company?==

Priyanka at 13:32, 17 July 2017

2017-07-17T13:32:08Z

← Older revision		Revision as of 13:32, 17 July 2017
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	*Reduce the left and right margins		*Reduce the left and right margins
	*Use landscape format		*Use landscape format

			==What is the difference between terms of payment and payment instructions? ==

			The terms on which the supplier and client agree to make the payment for an invoice is mentioned in terms of payment, e.g. 60 days from the date of invoice.

			Details entered in payment instruction consist of bank account and other transactional details required for payment transaction e.g. Bank account details, SWIFT code, bank charges etc.

			[[Client_%26_Brand_File#Terms_of_Payment\|Terms of payment]] and [[Client_%26_Brand_File#Payment_Instructions\|payment instruction]] if setup appear in the invoice.

			Also refer to [[Setting_up_and_Configuring_NEOSYS_Generally#Configuring_Payment_Instructions\| Configuring payment instructions]] and [[Setting_up_and_Configuring_NEOSYS_Generally#Specifying_Payment_Terms_on_Invoices\| Specifying term of payment on Invoices ]]

Arvind: /* Why are text columns on printouts or pdfs very narrow taking up a lot of vertical space? */

2017-06-11T09:01:41Z

Why are text columns on printouts or pdfs very narrow taking up a lot of vertical space?

← Older revision		Revision as of 09:01, 11 June 2017
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	If the browser defaults are not satisfactory, you can fine tune the exact configuration before printing or converting to pdf as follows:		If the browser defaults are not satisfactory, you can fine tune the exact configuration before printing or converting to pdf as follows:

	*Choose a smaller font in your browser before printing/converting. This is easily done by ~~pressing something like~~ "~~Ctrl~~ + ~~MINUS~~" or "~~Ctrl~~ + ~~PLUS~~" ~~or maybe~~ "Alt+V, Font~~, Smaller/Larger~~"		*Choose a smaller font in your browser before printing/converting. This is easily done by doing "Alt+V, Text Size, Smaller/Larger" for Internet Explorer, "Alt+E, Preferences, Content, Fonts and colors" for Firefox, "Alt+E, Settings, Web content, Font size" for Chrome.
	*Reduce the left and right margins		*Reduce the left and right margins
	*Use landscape format		*Use landscape format

Priyanka at 06:55, 11 June 2017

2017-06-11T06:55:50Z

← Older revision		Revision as of 06:55, 11 June 2017
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	[[File:s_mediadiary.jpg\|1500px]]		[[File:s_mediadiary.jpg\|1500px]]

			== Why are text columns on printouts or pdfs very narrow taking up a lot of vertical space? ==

			The problem:

			This usually happens on printouts or on conversion to pdf. NEOSYS reports with many columns can appear quite squeezed in portrait mode using the default font and settings.

			The cause:

			*NEOSYS creates documents and reports in a format that is not biased to any one display or print size since what is suitable for one user is not suitable for another.

			*NEOSYS does not attempt to predict the best column widths since the nicest column widths completely depend on the amount of text in any one column entered in practice.

			*NEOSYS leaves the selection of column widths to the browser to auto-fit columns as best it can. This produces far better results in the vast majority of cases than could be achieved by choosing fixed column widths, but often could be better.

			The solution:

			If the browser defaults are not satisfactory, you can fine tune the exact configuration before printing or converting to pdf as follows:

			*Choose a smaller font in your browser before printing/converting. This is easily done by pressing something like "Ctrl + MINUS" or "Ctrl + PLUS" or maybe "Alt+V, Font, Smaller/Larger"
			*Reduce the left and right margins
			*Use landscape format

Arya Mohandas: /* How to print continuation pages */

2016-03-16T10:07:06Z

How to print continuation pages

← Older revision		Revision as of 10:07, 16 March 2016
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	[[File:s_mediadiary.jpg\|1500px]]		[[File:s_mediadiary.jpg\|1500px]]

	~~== How to print continuation pages ==~~

	~~While taking printouts of certain NEOSYS documents like invoice or estimate or schedule printout etc, the content might continue to the next page.~~

	~~Below sections talk about how to handle the printing of continuation pages in different browsers.~~

	~~===Internet Explorer and Firefox===~~

	~~Print Preview > Scale~~

	~~Try out different options in Page Scaling dropdown to control where the content ges cuts off.~~

	~~Nevertheless, the continuation pages always start with the column headings.~~

	~~Example in Firefox:~~

	~~[[File:Ff_pagescale.jpg\|700px]]~~

	~~===Chrome===~~

	~~The continuation pages do not start with the column headings in Chrome.~~

	Chrome does not provide an option to set the Page Scaling, which makes it difficult to "control" where the page gets cut. Therefore, Chrome is not a good browser to use while printing continuation pages.

Arya Mohandas at 09:02, 16 March 2016

2016-03-16T09:02:31Z

← Older revision		Revision as of 09:02, 16 March 2016
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	[[File:s_mediadiary.jpg\|1500px]]		[[File:s_mediadiary.jpg\|1500px]]

			== How to print continuation pages ==

			While taking printouts of certain NEOSYS documents like invoice or estimate or schedule printout etc, the content might continue to the next page.

			Below sections talk about how to handle the printing of continuation pages in different browsers.

			===Internet Explorer and Firefox===

			Print Preview > Scale

			Try out different options in Page Scaling dropdown to control where the content ges cuts off.

			Nevertheless, the continuation pages always start with the column headings.

			Example in Firefox:

			[[File:Ff_pagescale.jpg\|700px]]

			===Chrome===

			The continuation pages do not start with the column headings in Chrome.

			Chrome does not provide an option to set the Page Scaling, which makes it difficult to "control" where the page gets cut. Therefore, Chrome is not a good browser to use while printing continuation pages.

Arya Mohandas: /* How to classify suppliers into groups? */

2016-03-15T12:29:45Z

How to classify suppliers into groups?

← Older revision		Revision as of 12:29, 15 March 2016
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	[[File:Epehla.jpg]]		[[File:Epehla.jpg]]


	When taking reports, if E-Pehla is entered in the Supplier Group filter, information pertaining to ALL the suppliers in E-pehla group will be shown in the report:		When taking reports, if E-Pehla is entered in the Supplier Group filter, information pertaining to ALL the suppliers in E-pehla group will be shown in the report:


	[[File:sg_mediadiary.jpg\|1500px]]		[[File:sg_mediadiary.jpg\|1500px]]


	If E-Pehla is entered in the Supplier filter, informaton pertaining directly to E-Pehla only will be shown:		If E-Pehla is entered in the Supplier filter, informaton pertaining directly to E-Pehla only will be shown:


	[[File:s_mediadiary.jpg\|1500px]]		[[File:s_mediadiary.jpg\|1500px]]

Arya Mohandas: /* How to classify suppliers into groups? */

2016-03-15T12:27:35Z

How to classify suppliers into groups?

← Older revision		Revision as of 12:27, 15 March 2016
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	When taking reports, if E-Pehla is entered in the Supplier Group filter, information pertaining to ALL the suppliers in E-pehla group will be shown in the report:		When taking reports, if E-Pehla is entered in the Supplier Group filter, information pertaining to ALL the suppliers in E-pehla group will be shown in the report:

	[[File:sg_mediadiary.jpg]]		[[File:sg_mediadiary.jpg\|1500px]]

	If E-Pehla is entered in the Supplier filter, informaton pertaining directly to E-Pehla only will be shown:		If E-Pehla is entered in the Supplier filter, informaton pertaining directly to E-Pehla only will be shown:

	[[File:s_mediadiary.jpg]]		[[File:s_mediadiary.jpg\|1500px]]